Privacy Policy

Effective: December 2025
Chapters & Chocolate LLC
Contact: Lisa@chaptersandchocolate.com

Learn more about how we protect your privacy.

At Chapters & Chocolate, your trust means everything to us. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

We collect personal information when you:

  • Make a purchase or subscribe to a book box.

  • Contact us through our website or via email.

  • Sign up for our newsletter or updates.

Personal information may include your name, email address, shipping address, payment information (processed securely through a third-party provider), and purchase history.

We also collect limited non-personal information, such as browser type, device, and site activity, to help us understand how visitors use our website and improve your experience.

2. How We Use Your Information

We use the information you provide to:

  • Process and ship your orders.

  • Communicate with you about your purchases or account.

  • Share updates, newsletters, or special offers (only if you’ve opted in).

  • Improve our website, services, and customer experience.

3. Sharing Information with Third Parties

We never sell or trade your personal information. We only share information with trusted third-party services that help us operate our business—for example, payment processors and shipping partners. These partners are authorized to use your information only as needed to perform their specific services.

We may also disclose your information if required by law or to protect our rights and property.

4. Security

We use industry-standard encryption and security practices to protect your personal data during transmission and storage. Payment information is processed through a secure third-party provider; we do not store or have access to your full payment details.

5. Cookies

Our website uses cookies to enhance your browsing experience and remember your preferences. You can disable cookies through your browser settings, but some parts of the site may not function properly without them.

6. Your Rights

You may contact us anytime to:

  • Access, update, or delete your personal information.

  • Opt out of future communications or newsletters.

Email all requests to Lisa@chaptersandchocolate.com.

7. Policy Updates

We may update this Privacy Policy from time to time. The most recent version will always be posted on this page, and your continued use of our website indicates acceptance of those changes.

Thank you for trusting us with your stories—and for letting us be a small part of yours.