Terms of Service

Effective Date: November, 2025

Welcome to Chapters & Chocolate!

This website (www.chaptersandchocolate.com) is owned and operated by Chapters & Chocolate LLC (“Chapters & Chocolate,” “we,” “our,” or “us”). By accessing or using our website, purchasing a subscription or product, or interacting with our services, you agree to these Terms of Service (“Terms”). Please read them carefully before using the site.

We may update these Terms from time to time without prior notice. By continuing to use our website after any updates, you accept the revised Terms.

1. Site Content

All content on this website—including images, text, graphics, photographs, and design—is the property of Chapters & Chocolate or our content partners and is protected by applicable copyright and trademark laws. You may use our website and its content only for personal, noncommercial purposes.

You agree not to reproduce, distribute, or otherwise use our materials for any purpose without our prior written consent.

2. Trademarks

“Chapters & Chocolate,” our logo, and any related names or designs are trademarks owned by Chapters & Chocolate LLC. All other product and company names mentioned on the site are the property of their respective owners.

3. Submissions and Feedback

We love hearing from readers! However, any comments, feedback, ideas, suggestions, testimonials, or other information you share with us (collectively, “Submissions”) may be used by Chapters & Chocolate for any purpose without compensation to you.

By sending a Submission, you confirm that it does not violate the rights of any third party, including copyright, trademark, or privacy rights, and that it does not contain unlawful or offensive content.

4. Ecommerce and Third-Party Services

Our website is hosted on Squarespace, which provides the online ecommerce platform that allows us to sell our subscription boxes and related products. Payments are securely processed through third-party payment processors such as Stripe, PayPal, or Square.

When making a purchase, you agree to comply with the terms and privacy policies of these third-party services. Chapters & Chocolate is not responsible for errors, data breaches, or losses caused by these external platforms.

5. Subscriptions, Renewals, and Cancellations

When you purchase a subscription box, you authorize us (and our payment processor) to automatically charge your chosen payment method according to the frequency you selected (monthly, bi-monthly, or quarterly).

  • You may cancel or change your subscription at any time by logging into your account or contacting us at Lisa@chaptersandchocolate.com.

  • Cancellations must be made before your next billing date to avoid being charged for the upcoming cycle.

  • Once a box has shipped, that order cannot be canceled or refunded.

If you receive a book you’ve already read, let us know—we’ll gladly exchange it for a new one.

6. Shipping and Delivery

We currently ship within the United States. Shipping is free on all subscriptions and boxes. Orders ship on the fifteenth of each month, unless otherwise noted.

We’re working toward expanding international shipping in the future. Please note that delivery times may vary due to postal service delays or factors beyond our control.

7. Accuracy of Information

We do our best to ensure that all information on our website—including pricing, product descriptions, and availability—is accurate. However, errors may occasionally occur. We reserve the right to correct any errors, update information, or change product details without prior notice.

8. Your Account

If you create an account, you’re responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. Please notify us immediately of any unauthorized use.

9. Third-Party Links

Our website may include links to other websites we think you’ll enjoy. We’re not responsible for the content, policies, or practices of these third-party sites. Visiting them is at your own discretion.

10. Disclaimer of Warranties

Our site, products, and services are provided “as is” and “as available.” Chapters & Chocolate makes no warranties, express or implied, regarding the operation of the site or the accuracy of its content.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

In no event shall Chapters & Chocolate, its owners, employees, or affiliates be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the website or products.

12. Indemnification

You agree to indemnify and hold harmless Chapters & Chocolate, its owners, employees, and affiliates from any claims or damages arising from your violation of these Terms or misuse of our site.

13. Modifications and Interruption to Service

We reserve the right to modify or discontinue any part of our site or services at any time without notice. We are not liable for any interruptions, delays, or unavailability due to maintenance or circumstances beyond our control.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law principles. You agree that any legal action arising from these Terms will be brought in the courts located in Maricopa County, Arizona.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.